Returns & Exchanges

At Ovcio®, we want you to be completely satisfied with your purchase. If you are not in love with your luxury scarf, we offer a 30-day hassle-free return and exchange policy for all unworn items in their original packaging.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label. Simply print it out and securely package your items.

3

Ship the Package

Drop off your package at any authorized carrier location. Please ensure the original tags are attached and the item is in its original condition.

4

Receive Your Refund

After our team inspects the returned item, we will process your refund or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing